Category: SME Growth & Scaling

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October 4, 2026

Customer Service Week 2026: The Extra Mile

The Extra Mile: Why Small Gestures Win Big for Nigerian SMEs This Customer Service Week Customer Service Week runs from 5 to 9 October 2026, and this year’s theme is “The Extra Mile”. Here is how to make it a growth strategy, not just a celebration. Quick note before we dive in: This article also

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October 4, 2026

CBN Cuts MPR to 23%

CBN Cuts MPR to 23%: Implications for SMEs in Nigeria The Central Bank of Nigeria (CBN) has reduced the Monetary Policy Rate (MPR) from 26.5% to 23%, representing a 350 basis point cut at the Monetary Policy Committee’s meeting held on September 21–22, 2026. The CBN also adjusted the Standing Facilities Corridor to +50/-300 basis

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October 2, 2026

AI & Data Privacy for Nigerian SMEs: How to Use ChatGPT Without NDPA Fines

Don’t Put Your Customer Data Into ChatGPT: What Nigerian SMEs Need to Know About AI and Data Privacy In Part 1, we met Amaka, whose AI-assisted business was quietly outrunning her competitor. This is the part where we make sure that lead doesn’t cost her ₦10 million. Quick note before we dive in: This article

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October 2, 2026

AI Adoption for Nigerian SMEs: How Small Businesses Are Gaining a Competitive Edge

AI Won’t Replace Your Employees. But an SME Using AI May Replace an SME That Doesn’t. Quick note before we dive in: This article also comes with an audio Deep Dive, where we take the conversation a little further, exploring why 88% of Nigerians use AI personally while fewer than 1 in 10 SMEs actually

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September 28, 2026

SMEDAN, KOICA AND UNDP BREAK GROUND ON $12M ABUJA ENTREPRENEURSHIP CENTRE

SMEDAN, KOICA AND UNDP BREAK GROUND ON $12M ABUJA ENTREPRENEURSHIP CENTRE A $12 Million Investment in Nigeria’s Entrepreneurial Ecosystem The Small and Medium Enterprises Development Agency of Nigeria (SMEDAN), the Republic of Korea through the Korea International Cooperation Agency (KOICA), and the United Nations Development Programme (UNDP) have commenced construction of the Abuja Centre for

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